Frequently asked questions — Master PDF Editor
Activation
- What should I do if I get activation errors?
- Can I use my license to activate Master PDF Editor on another PC?
- What should I do if I lost my registration code?
- Why do I get an error when activating the software: “Activation failed! Check internet connection”?
- How can I activate Master PDF Editor without access to the Internet?
- Can I use my license to activate Master PDF Editor on any OS?
- How do I activate the software on PC with multiple accounts?
- Can I activate Master PDF Editor as an administrator?
You can encounter activation errors when you try to activate the software on more than two PCs or OSes. If Master PDF Editor has already been activated, it is necessary to deactivate it and then activate it on another system.
You can also contact us by email support@code-industry.net so that we can reset your registration code.
A single license can be used to activate Master PDF Editor on up to two PCs or OSes. Before activating the software on another device, first deactivate it on the current one. More information about license deactivation can be found here.
You can also contact us by email support@code-industry.net so that we can reset your registration code.
If you lost your registration code, please contact us by email support@code-industry.net. Send us Order ID or email used for purchasing the license.
You can also find your registration code by choosing Help > Register… in the main menu.
Try turning off your antivirus protection software and firewall first, then reinstalling Master PDF Editor. You should also check the stability of your internet connection.
If the problem persists, you can activate the license offline. You can find more information about offline activation here.
If you have no access to the Internet, you can activate the software offline. You can find more information about offline activation here.
Yes, the license can be used to activate Master PDF Editor on any of the supported OSes (Windows, Linux, or macOS). You can download the latest version of Master PDF Editor here.
In this case, you need to activate Master PDF Editor for each user account.
If you need to activate the software with a user account, but it has already been activated with an administrator account, you need to deactivate Master PDF Editor first. You can find more information about license deactivation here.
You can also contact us by email support@code-industry.net so that we can reset your registration code.